Website design
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Care · Website maintenance
Website maintenance and support you don’t have to think about
Sound familiar? Your prices changed months ago, the opening hours on your site are wrong, and you’re not sure who to ask to fix it.
Website maintenance is the ongoing work that keeps your site accurate and working after it goes live — updating your details, checking the contact form, fixing problems and keeping things secure. I offer Website Care for New Zealand small businesses who would rather run their business than learn to edit a website. You send me the change; I make it. What’s covered and what it costs is agreed in writing, so there are no surprises.
Who it’s for
Is this right for you?
- You’ve had a Starter Website built and want help after launch
- You have a website that nobody is looking after
- Your prices, services, photos or hours change regularly
- You’re worried your site is quietly broken
What Website Care takes off your plate
Changes without the hassle
Email me what needs updating — new prices, photos, hours or services — and I’ll take care of it.
Regular checks
I check your forms, links and key details are working, so problems get caught before customers notice.
One person to ask
No support tickets or call centres. You know exactly who to contact, and you get a straight answer.
Plain-English updates
A short note on what was done, so you always know what you’re paying for.
Scope
What Website Care can cover
Your plan lists exactly what’s included. Some checks depend on how and where your site is hosted.
Included
- Content updates within an agreed allowance
- Regular checks of your contact form, links and key pages
- Reminders before domain, hosting or security certificates expire
- Backups and restore help, where your hosting supports it
- Small fixes and questions by email
- A short summary of the work done
Not included unless agreed
- New pages or major redesigns — quoted separately
- 24/7 or after-hours emergency support
- Problems caused by third-party services I don’t control
- Hosting and domain renewal fees
- New copywriting or photography
How Website Care is priced
Website Care is quoted to suit your website and how often it changes. You’ll get a clear price in NZD, with no GST added, and know exactly what happens if you need more than your allowance.
What affects the price
- How your website was built and where it’s hosted
- How many changes you usually need
- Which checks and backups are included
- Whether I built the site in the first place
How it works
How Website Care works
You’ll know what happens at every step — and nothing starts until you’ve agreed the price.
Quick website check
I look over your site, hosting and access, so I know exactly what I’m looking after.
Agree what’s covered
We agree the allowance, how quickly I’ll respond and what’s excluded — in writing.
Send changes when you need them
Email me the update and I’ll make it within your agreed scope.
Stay in the loop
You get a plain-English summary of what was done and anything that needs your attention.
Can someone update my website after it’s launched?
Yes — that’s exactly what Website Care is for. Send me the change and I’ll handle it. Simple static sites are quickest to update this way, so you don’t need to learn any software.
Do you look after websites you didn’t build?
Sometimes. It depends on how the site was built and what access is available. I’ll check it first and tell you honestly whether I can look after it well.
What happens if something breaks?
Get in touch and I’ll look into it and explain what’s needed. I’m one person, so I don’t offer 24/7 emergency support — but you’ll always know exactly who is handling it.
Do I really need ongoing maintenance?
Not always. A one-page site that rarely changes may only need occasional help. I’ll tell you if a regular plan isn’t worth it for your business.
Next step
Want someone to look after your website?
Tell me about your current site and what you need help with. I’ll take a look and suggest a sensible level of care — or tell you if you don’t need any.
Prefer to talk? Call 022 393 5450 or message Manpreet on WhatsApp.